Guide to Purchasing

We are often asked: "Which machine is best for me?"

The answer depends on your specific requirements. This guide explains the common considerations to help you select the right machine. We've also included some helpful jargon explanations and common FAQs. Any suggestions? Please let us know!

Step 1: Keyboard Types

There are two main keyboard types:

• Flat Keyboard: Ideal for hospitality (e.g., pubs, cafes, takeaways) where products have pre-set prices. Example: SHARP XEA217B.
• Raised Keyboard: Suitable for retail stores where prices are keyed in manually or via scanner.

Use our 'Keyboard Type' filter to view suitable models.

Step 2: Drawer Size

Common drawer sizes:

• Small Drawer: 3 note compartments, fewer features.
• Standard Drawer: 4 note and 8 coin compartments; more features (e.g., scanner support).

Step 3: Number of Printers

Decide if you need:

• Single Printer: Sufficient for most users with electronic journals and SD card options.
• Dual Printer: For special uses such as kitchen orders or transaction copies.

Step 4: Other Features

Do you need additional features such as scanners, SD slots, or clerk interrupt? Use our filters to narrow your options.

Step 5: Manufacturer Preference

We offer models from Casio, Sharp, Olivetti, and Sam4s. Choose based on your experience or brand preference.

Step 6: Extras & Accessories

Each product page lists available accessories such as programming services, till rolls, and scanners.

If you are still unsure, call us on 0800 161 5622 or use Live Chat for expert advice!

Jargon Busting

• Clerk Interrupt: Allows multiple clerks to operate the till simultaneously.
• X and Z Reports:
  • X Report: Sales summary without resetting totals.
  • Z Report: End-of-day report that resets totals.
• GT (Grand Total): Lifetime total sales value on the machine (varies by model).

Common FAQs

Q: Which cash registers connect to a card machine?

A: None of the UK cash registers integrate directly with card machines. For integration, see our EPOS range.

Q: What is the programming process?

A: After purchase, you'll receive a form requesting your programming details via email (Word/Excel). For GOLD programming, this also includes keyboard design and setup.

Q: I haven't received my programming form?

A: Forms are sent from [email protected]. Check your spam folder if not received.

Q: How long does programming take?

A: Once we receive your completed form, we aim to dispatch your machine within 2 working days.

Q: Does the machine provide an end-of-day report?

A: All machines offer X and Z reports. Report options depend on the model.

Q: My machine shows an error code?

A: Most errors are user-related (e.g., no till roll, mode change during sale). Refer to your manual for solutions.