Check the reader, keys and POS software together before buying.
Confirm that the exact reader interface is supported by your terminal and software. Ask whether drivers or configuration are required.
Match the required key format and check how keys are assigned to operators. A new key may need enrolling before it can be used.
For replacements, supply the reader and terminal model. For a new setup, check all required readers, cables and software support are included.
Call 0800 1615 622 with your equipment details and requirements. You can also browse our accessories and supplies for related options.
Very impressed with response to questions I asked about the Sumup Air prior to purchase. It arrived on time by DPD. Setting it up was slightly confusing as process in the booklet which came with the Sumup Air was different to what was showing on my phone screen, but I made it in the end and it is all ready for my next craft fair.
I called them because I needed to resolve an issue; they took care of it right away, which really surprised me. They were incredibly helpful and are trustworthy.
Still not had my delivery and no one can tell me where it is.